VACANCY
Customer Service Specialist
Kyiv, Ukraine  / Chisinau, Moldova (Office)

Business Class — is a global travel product company from the USA. We sell business and premium class air tickets and offer the best price and service for your flight.


We are looking for experienced Customer Support Agents to join the team and want our Traveler Support professionals to deliver an excellent customer experience. You will assist and provide our clients with support for their reservations as they prepare to travel the world.


We provide a competitive base salary and monthly incentive bonus based on performance.

Requirements
  • Proficient in written and spoken English (upper-intermediate+)
  • Excellent communication, interpersonal, problem-solving skills.
  • Personal integrity.
  • We are ready to provide internal education by our top managers.
Good to have
  • Experience in the Sales Field.
  • Proficiency with sales management software and CRM.
  • Travel industry knowledge and GDS skills
Responsibilities

  • Represent our company’s products and services, starting with an understanding of customers' needs and delivering advanced product knowledge through exceptional customer service.
  • Meet weekly, monthly, and annual sales targets through the successful implementation of sales and persuading strategies and tactics.
  • Build relationships planning and organizing daily work schedules to follow-up with existing or potential sales outlets.
  • Develop and implement action plans through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field.
We offer
  • Competitive salary
  • Medical insurance,
  • Cool benefits (Airline tickets and hotels discounts; travel, education, and health coverage)
  • Taxi compensation
  • Professional training by industry leaders
  • Motivational team-building activities
  • Modern office downtown equipped with relaxing areas and complimentary supplies of water, tea, and coffee, snacks
  • Flexible schedule
  • In-house and offline events
  • Career growth opportunities
Apply now
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